Privacy Policy

Last Updated: May 28, 2025

Introduction

Luna Aura (hereinafter referred to as “we” or “us”) is committed to protecting the personal

information and privacy of users (hereinafter referred to as “you” or “users”) of our services. When

you use our app, we may collect and use your personal information. This Privacy Policy (“Policy”)

explains how and why we collect, use, and manage your personal data, so we can better safeguard

your rights.

Important Notices

1. This Policy outlines how we handle your information in different scenarios. We will only

process your data when you activate relevant features or use associated services. If you

don’t, we will not process those related data.

2. Before using our services, please read this Policy carefully, especially the clauses

highlighted in bold or bold underlined text. You should begin using the app only if you fully

understand and agree to this Policy. If you do not agree, some functions may not work

properly, and the services may not achieve their intended results.

This Policy helps you understand:

1. How We Collect and Use Your Personal Information

We collect and use your information for the following purposes:

1.1 Account Registration and Login

To provide stable service and ensure account security, we may require your email, name, gender,

date of birth, and allow you to create a username and password.

1.2 Basic Functionality and Operational Security

While using our app, we may collect device information, logs, account, and transaction data to:

• Deliver essential app features

• Detect abnormal behavior

• Improve user experience

• Ensure system and network security

• Identify risks, prevent fraud, and comply with laws

This includes:• App logs (login logs, usage data, app ID, IP address, access time)

• Device information (device name/model, OS version, app version)

1.3 Transactions and Payments

When you place an order or make a payment:

• We collect order numbers, timestamps, and transaction amounts for your records

• We may share necessary info with partners like payment providers or merchants to complete

the transaction, deliver products, and resolve disputes

Note: Purchase and recharge records are considered sensitive data and required for full

functionality.

2. Sharing, Transferring, or Disclosing Personal Information

2.1 Sharing

We value your privacy and will only share personal data when:

• It’s lawful, necessary, and for a specific purpose

• We have signed strict confidentiality agreements with third-party processors

We may integrate third-party SDKs or services (e.g., embedded code, plugins, H5) for:

• Advertising services

• Push notifications

• Payments

• Device location access (with permission)

• Third-party login options

• Functional modules like live streams, voice recognition, AR, or storage

• Product performance optimization

• Account and security enhancement

These third parties must also follow data protection laws and requirements.

Additionally, if our app links to external products/services (e.g., via “share” functions or third-party

ads), your use of those services is governed by their own policies—not ours. You should read their

terms carefully.

2.2 Public Disclosure

We may disclose your data:• With your explicit consent

• When required by law or regulation

3. Storage and Protection of Your Personal Information

3.1 Data Retention

We will retain your information only for the shortest period necessary to fulfill the purpose stated in

this Policy, unless otherwise required by law.

If services are terminated, we will:

• Cease collecting your data

• Notify you in advance

• Delete or anonymize your data (unless retention is required by law)

3.2 Data Security

We use encryption, de-identification, isolation, and other security measures (e.g., SSL, data

masking) to protect your data.

If a data breach or incident occurs, we will:

• Take immediate action

• Notify you of the situation, risks, and our response plan via email, push, or public notic

Please keep your account and password secure. If you believe your credentials are compromised,

contact us immediately so we can help prevent loss.

4. Your Rights Regarding Personal Data

4.1 Access, Copying, Transfer, Correction, Deletion

We provide tools to view, update, copy, or delete your data (e.g., nickname, birthday, email,

divination history). You can manage these within the app.

4.2 Account Deletion

We offer a way to cancel your account. Upon deletion, we’ll stop providing services and delete or

anonymize your data unless otherwise required by law.

Note: Deletion is irreversible.4.3 Changing Authorization

You can withdraw consent by deleting linked data (e.g., household members) or canceling your

account.

5. Policy Updates and Notification

We may revise this Policy as services evolve or laws change. When we do:

• We’ll update this page

• Major changes will trigger additional notice (e.g., pop-ups, emails, or announcements)

Major changes include:

• New data usage purposes or types

• Changes in company ownership

• New data sharing practices

• Changes to your rights or how to exercise them

• Changes to data protection contacts or departments

6. How to Contact Us

For any questions, complaints, or suggestions regarding privacy, contact us at:

Email: hello@goodvibesonlyor.com

We aim to respond within 15 business days after verifying your identity